Cancellation Policy

Q.1 How Do I cancel an order?

A. 1 You can delist your request online before the item has been sent out for delivery. Your whole request sum will be refunded accordingly. However, in the case whereby the goods has been dispatched but not still in transit, you may still cancel the request on the web. Your refund will be handled once we get the goods back and payments will be effected by the same way the initial payments were received. Furthermore, a request cannot be recalled off once the purchase has been delivered to you.

Keeping in mind the 'How-To return goods request is accessed by following the process as :

Sign into your smihaf.com account and go to the 'My Orders' page'

Select the items you need to delis/remove and tap on the relating 'View Details' connection

Tap on the "Cancel" button, select the purpose behind cancellation, from the drop-down list, pick a method of refund and affirm cancellation

Once your cancellation demand is made, we will guarantee that the cancellation is handled as quickly as time permits

Q-2 How long will it take to process my cancellation request?

When you ask for the cancellation of item(s) in your request, it will take us a most extreme of 1-2 business days to drop the request and start a refund process You will be advised of the same by email. On the off chance that the Order Status demonstrates the item(s) in your request as 'Dispatched', we will prepare your cancellation by asking for specific details via our returns coordinators. Your refunds will be prepared not long after we get the reconcile your accounts.

Be that as it may, on the off chance that you decide on having the cash exchanged back to the wellspring of exchange, it might take up to 7-10 business days for the particular bank's to prepare the discount. If you don't mind contact the bank's straightforwardly if there should arise an occurrence of any postpones post affirmation of cancellation/discount by smihaf.com

Q-3 Why do I see a disabled 'Cancel' link?

A handicapped "Wipe out" connection can mean the accompanying things:

The product is being sent together with another request of yours

The product is non-refundable (eg. e-Gift Vouchers)

After cancellation done, the sum will be credited in client's account (same mode that clients use for buying the product) within Next 10 working days.

In any of the above cases, you can reach our Customer Support for more information